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Check-in
20Apr2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Ipswich Road, Swardeston, United Kingdom, NR14 8PQ
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic King Room
Max:
2 persons
270 sq. feet 
Bed options:
1 King Size Bed
Heating
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Classic Twin Room
Max:
2 persons
270 sq. feet 
Bed options:
2 Single beds
Heating
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Classic Family Twin Room
Max:
2 persons
305 sq. feet 
Bed options:
2 Double beds
Heating
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center
Swardeston 3.7 mi
Airports
Norwich International (NWI) 13.9 mi
Cambridge (CBG) 59.7 mi
Train
Norwich Railway Station 3.7 mi
Bus
Bus stop400 ft

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Service dogs allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Baggage storage
  • Locker room
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Hiking
  • Cycling
  • Soccer pitch
  • Golf course
  • Sports trainer
  • Stretching

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Wedding services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Buffet breakfast
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Live entertainment
  • Public terrace/Patio
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness center
  • Steam room
  • Jacuzzi
  • Beauty treatment
  • Shallow end

Room features

  • Heating
  • Mini-bar
  • Garden furniture
  • Ironing facilities

Bathroom

  • Hair dryer

Media

  • Cable/ Satellite television
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Location

Ipswich Road, Swardeston, United Kingdom, NR14 8PQ
Map view
street view
Ipswich Road, Swardeston, United Kingdom, NR14 8PQ
Nearby
Golf Course
Dunston Hall Golf Club
1700 ft
Restaurants
The crescent cafe
2100 ft
7A The Crescent

Reviews and Ratings <br />

Feedback from previous guests about their experience.
62%
loved the resort and would return for another relaxing stay
6.2/10
Nice
Rooms
6.0
Location
8.8
Service
6.0
Dining
5.0
Guest reviews
6.2/10
based on 4 reviews
7.9
7.9/10 based on 4089 reviews
Christopher
United Kingdom, January  2025
5.2/10

The hotel boasts impressive architecture and a beautiful setting, which immediately makes a great first impression. However, the experience diminishes due to unkempt rooms and inconsistent service, particularly in dining. The spa facilities offer a relaxing vibe, but the temperature of the pool and quality of food leave much to be desired, making it feel overpriced for what is provided.

Rooms
5.0
The rooms are spacious but in need of updating, with some maintenance issues and a lack of key amenities like air conditioning.
Service
5.0
Service was hit or miss, often feeling understaffed during busy periods, which affected both the check-in experience and dining.
Location
9.0
Set in a beautiful rural area, the location is serene and provides a peaceful escape from city life.
Dining
5.0
Unfortunately, the dining experience fell flat, with long waits for food and cold offerings not matching the hotel’s price range.
Facilities
5.0
The spa facilities are nice but the pool was cold and disappointing for a spa resort. Overall, the available amenities seem to lack attention.
Amelia
United Kingdom, January  2025
6.8/10

I had a mixed experience at the hotel. While the grounds are beautiful and well-maintained, and the leisure facilities were fantastic, there were several issues with room comfort and dining quality that left me disappointed. Despite the friendly and attentive staff, the restaurant service and food did not meet my expectations, particularly given the prices.

Rooms
5.0
The room was spacious and comfortable, though it had wet carpet between the beds, which was quite unpleasant.
Service
7.0
The staff was friendly and attempted to assist us, especially the reception team, but the overall service fell short during dining.
Location
9.0
Set in lush woodland with a nice view of the golf course, the location provided a peaceful retreat.
Dining
5.0
The dining experience was disappointing; the food was not hot enough and didn’t match the high price tag which was quite concerning.
Facilities
9.0
The leisure facilities, including the pool and gym, were top-notch and very enjoyable.
John
United Kingdom, November  2024
7.6/10

I had a lovely stay at this resort spa, enjoying the beautiful architecture and exceptional customer service. The spacious rooms and excellent breakfast selection were definite highlights. However, some areas could use a bit of modernization, and the dining experience was mixed.

Rooms
9.0
I stayed in a spacious penthouse suite with a four-poster bed, which was a real treat. The room was comfortable and accessible for my dog, which made our stay even better.
Service
7.0
The staff were generally very friendly and accommodating, although there were moments when I felt the level of attention varied.
Location
8.0
Set in a beautiful woodland surrounded by a golf course, the hotel offered a peaceful escape, though it was a bit of a drive to get to nearby attractions.
Dining
6.0
Breakfast was fantastic with a wide range of choices, but dinner was less impressive, lacking variety and taste on some dishes.
Facilities
8.0
The spa facilities were enjoyable, with a lovely atmosphere in the pool area. However, it could get crowded during peak hours.
Isaac
United Kingdom, September  2024
5.8/10

The hotel has stunning architecture and beautiful gardens, which create a serene atmosphere. However, the interior maintenance and dining experiences fell short of expectations. While the spa treatments were enjoyable, the overall quality of food and room cleanliness could have been improved. Despite its charm, my stay was marred by a few significant issues.

Rooms
5.0
The room was spacious but suffered from a lack of airflow, and the window couldn't be opened. The cleanliness in the bathroom didn't meet basic standards.
Service
6.0
Service was inconsistent; while staff members were polite, the attention to detail seemed lacking, especially in cleaning and dining.
Location
9.0
Situated in a beautiful area surrounded by golf courses and gardens, the location is truly picturesque, making it a peaceful retreat.
Dining
5.0
Dining options were a disappointment, with rushed service and inconsistent food quality that didn't match the price point.
Facilities
5.0
Some facilities, like the spa, were appealing, but the pool area and overall maintenance of common areas need attention.
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Rooms and Guests2 Guests, 1 Room